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Privacy Policy

Effective Date: November 10, 2025

At Visual Demand Co ("Visual Demand," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website visualdemand.co or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Request a consultation or quote
  • Communicate with us via email or phone
  • Schedule meetings through our Calendly integration

This information may include: name, email address, phone number, company name, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver our services and fulfill contractual obligations
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To prevent fraud and enhance security
  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality
  • Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Services and APIs

We use various third-party services and APIs that collect, monitor, and analyze information to improve our services, generate leads, and deliver targeted marketing. These services may collect information about your interactions with our website and advertisements across different platforms.

4.1 Social Media and Advertising Platforms

  • Meta (Facebook & Instagram): We use Meta Pixel and Conversions API to track user interactions, measure ad performance, optimize advertising campaigns, and retarget visitors. Meta may collect information about your browsing activity, device information, and interactions with our ads.
  • LinkedIn: We use LinkedIn Insight Tag and LinkedIn Ads API for B2B lead generation, conversion tracking, website analytics, and retargeting professional audiences. LinkedIn may collect your professional information, browsing behavior, and engagement with our content.
  • TikTok: We use TikTok Pixel and TikTok Ads API to track conversions, optimize ad delivery, and reach target audiences. TikTok may collect information about your device, browsing activity, and interactions with our ads.
  • Snapchat: We use Snapchat Pixel and Snap Ads API for advertising, conversion tracking, and audience targeting. Snapchat may collect information about your device, location, and ad interactions.
  • Reddit: We use Reddit Pixel and Reddit Ads API for advertising, conversion tracking, and community engagement analytics. Reddit may collect information about your browsing behavior and interactions with our content.

4.2 Lead Generation and Sales Tools

  • Apollo.io: We use Apollo API for B2B lead generation, contact enrichment, sales intelligence, and outreach automation. Apollo may process business contact information, company data, and engagement metrics to help us identify and connect with potential clients.

4.3 Other Services

  • Calendly: For scheduling meetings and consultations
  • Email Service Providers: For sending communications and newsletters
  • Analytics Tools: For website performance analysis and user behavior tracking

4.4 Data Sharing with Third-Party Platforms

When you interact with our website, we may share certain information with the above platforms, including:

  • IP address and device identifiers
  • Browser and device information
  • Pages visited and actions taken on our website
  • Information you provide through forms (name, email, company)
  • Conversion events (form submissions, meeting bookings, etc.)

These third-party platforms have their own privacy policies governing their use of your information. We encourage you to review their privacy policies:

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Advertising and Marketing Partners: We share information with advertising platforms (Meta, LinkedIn, TikTok, Snapchat, Reddit) to deliver targeted advertisements, measure campaign performance, and retarget visitors. This may include hashed email addresses, device identifiers, and browsing behavior.
  • Lead Generation Tools: We share business contact information with Apollo.io for lead enrichment, sales intelligence, and B2B prospecting purposes.
  • Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, sending emails, and providing customer support.
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, safety, and property.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: When you have given us explicit permission to share your information for a specific purpose.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Object to Processing: Object to our processing of your personal information for marketing purposes

7.1 Opting Out of Targeted Advertising

You can opt out of targeted advertising from the platforms we use:

  • Meta (Facebook/Instagram): Adjust your ad preferences in your Facebook settings or visit facebook.com/adpreferences
  • LinkedIn: Manage ad preferences in your LinkedIn account settings
  • TikTok: Adjust personalized ads settings in your TikTok app settings
  • Snapchat: Manage ad preferences in Snapchat settings under "Ad Preferences"
  • Reddit: Adjust personalization preferences in your Reddit account settings
  • Industry Opt-Out Tools: Visit optout.aboutads.info or optout.networkadvertising.org
  • Do Not Track: You can enable "Do Not Track" signals in your browser, though not all platforms honor these requests

7.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to request deletion of your personal information
  • Right to opt-out of the "sale" of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

7.3 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact@visualdemand.co. We will respond to your request within the timeframe required by applicable law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Visual Demand Co
Email: contact@visualdemand.co
Location: Los Angeles, California